Development and implementation of Strategy Implementation Program, including assessment of organisational priorities and capabilities, and outcome focused monitoring and reporting framework.

Development and implementation of Operational Improvement Program, including assessment of divisional improvement (non-technical) priorities and capabilities, and outcome focused monitoring and reporting framework.

Development and implementation of holistic technical planning framework linking strategic priorities, regulatory obligations and asset performance requirements into an optimised 10 year asset development and asset management plan as a basis for economic regulatory audit of organisational tariff requirements.

Change management in support of the above, including implementation of cross-organisational changes and processes to improve business outcomes requiring inputs from multiple business units.

Development (requirements specifications and implementation) of various ICT systems to support new organisational programs, including strategic and operational improvement programs, technical planning framework, etc

Facilitation and development of various Corporate Plans and Water Plans, including communication to government and regulators within the Essential Services Commission (ESC) regulatory framework.

Development of internal audit processes to assess current business technical planning against ESC requirements and identify areas for improvement.

Project Manager for implementation of business’ first GIS and Asset Management systems, including facilitating organisational change management, process regeneration and advising on consequential structure change options.

Conducted various situational analyses studies and reports including strategic and organisational planning, divisional performance within the business and corporate strategy implementation capability.

Workshop facilitation including internal training, risk assessment/mitigation planning, value-based brainstorming and process regeneration.

Development and implementation of new corporate strategic planning framework, incorporating outcomes of scenario planning processes.

Development of optimum asset utilisation by combining strategic town planning with strategic asset management, including numerous presentations to VCAT, town planning panel hearings, local councils and state government regional planning forums on strategic infrastructure requirements and town planning processes.

Apply risk management processes to projects, operational improvement and strategy implementation for improved outcomes.

Apply gap analysis processes against required outcomes to eliminate gaps and overlaps, and improve business efficiency and performance.